Solved Web meeting not working on rel 16.0.5.612

[Franky_Nubecom]

Hi, I'm new on 3CX, I'm presently doing my certification, I already installed on cloud the 3cx release 16.0.5.612
everything was done by default with the wizard, everthing seems to work but the web meeting is not
I got blank page

I verified that my SSL certificate is correct, but not sure where to see in the 3cx web portal the certificate
other thing I read what the name and last name and email has been configured correclty, yes they are
to see if the port 443 is open, where I can see this on the 3cx portal ??

what else I should look ?
Thx everyone

Francois

Just in case you need information, my FQDN is nubecomdemo.south.3cx.us

 

[LeonidasG_3CX]

Hi there, meetings for your domain seem to be working well from what i can see here. Can you provide more information or a screenshot of what you exactly see?

 

[Franky_Nubecom]

Thx for the reply, I found that the problem was the Chrome, for any reason it was not working, I reset by default the Chrome and start working, but today again same issue, not sure in Chrome what is causing this
the symptons is the browser never finish to load, like a blank page

Francois

 

[Franky_Nubecom]

Like you can see the page never finish to load, I added the site on the secure one, but I can't found where in Chrome

 

[LeonidasG_3CX]

We've seen this in a few other instances where the user is running an antivirus that seems to be blocking the page. Do you have an antivirus running that you can disable temporarily?

 

[Franky_Nubecom]

Yes I disable to option in my Antivirus and now it is working
thx