Solved Webmeeting disabLed for this extension

[Petersang]

Hello
A
Hello ,
After upgrade to v18 i have this message when im try to schedule a meeting .
But in extension setting there is no option to enable webmeeting

Any help ?

 

[Charles_3CX]

Check the extension you are using to schedule the meeting with has a first\last name and email address configured.

 

[Petersang]

Check the extension you are using to schedule the meeting with has a first\last name and email address configured.

Explain please ??

 

[Petersang]

I cannot make webmeeting

 

[Charles_3CX]

Under the management console > Extensions > extension settings > general tab, make sure that the extension (that you are using to access the management console with) has a first or last name entered in the First Name or Last name in the Last Name section and also that it has an email address in the email address section.

For Example

 

[Petersang]

Still access denied
Its look like i dont have privelege to do webmeeting

 

[Charles_3CX]

In this case, check the Clcik2Talk/Click2Meet tab and make sure that the Click2Meet section is enabled.

 

[Petersang]

Thanks it work but i have a litle question

 

[Charles_3CX]

sure go-ahead, what's the question?

 

[Petersang]

After lunching the meeting its work only on web browser but on my android up it show me this error

 

[Charles_3CX]

This is due to the fact that the intermediate certificates from your certificate CA are not included in your certificate chain for your custom FQDN certificate.

Please make sure that all the intermediate and root certificates from your provider are included in the certificate chain.

* For Linux:
1/ Connect with a file transfer client such as FileZilla using SSH root credentials to the phone system host.

2/ Go to folder /var/lib/3cxpbx/Bin/nginx/conf/Instance1

3/ Open the YOURFQDN-crt.pem in notepad ++

4/Insert the intermediate certificates and root certificate for the CA one by one separate with the begin and end certificate as follows (Make sure that your certificate for the FQDN is at the top)
-----BEGIN CERTIFICATE-----
Content
-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----
certificate content
-----END CERTIFICATE-----

Do this for all the intermediates and root certificate

4/ Save the certificate with the same name and re-uploaded it to the location overwriting the existing one.

5/ Connect with an SSH client such as PuTTY using SSH root credentials to the phone system host.
6/ Run commands:

cd /var/lib/3cxpbx/Bin/nginx/conf/Instance1

chown phonesystem: phonesystem YOURFQDN-crt.pem (enter the FQDN in place of the YOURFQDN)

Note: No space between the phonesystem: and phomesystem, here i have to put one as it was changing it to an emoji by default

7/ Then issue the following command: service nginx restart

 

[Petersang]

I will try that

 

[Petersang]

Thanks it works i hope that threat help someone

 

[Charles_3CX]

That's great I am glad that worked for you.