Webmeeting issue since December upgrade

[Jamie200uk]

I got a client who using the desktop 3cx to create client meetings. So when a user say Harry schedules a meeting they can invite others per normal but Harry unable to accept the invite added it into the calendar t (exchange outlook 2016)

The others can accept the meeting.

Now if you send a meeting and you click start now the participant Harry can accept the calendar invite.


This is after the latest update

 

[PhilK]

We have this error only for scheduled audio meetings. Video meetings can be accepted and added to the calendar.

 

[sst_ekell]

There are other open forum threads on this topic. This is broken.

There has been no substantial response from 3CX.

I opened a support request. My help request was closed after they told me this wasn't actually an issue. It is.

I reached out to my partner team and did a walkthrough with them to show them it is actually an issue. They said they would escalate it to the product team. I haven't heard back.

Given the impact of these issues, 3CX should be providing communication that shows us they understand the scope of the issue and are working to roll back the breaking change.

Extremely disappointed in the response here.

 

[N_G]

But please see this thread, you must use your email client to send out invites
https://www.3cx.com/community/threa...irect-email-look-and-behave-diffrently.78073/

 

[N_G]

We will look into this. The problem is with the full fat outlook client I am assuming because if you are using a modern online email solution it works perfectly.