good morning everything is fine?
I have a client who has a problem with the webcam in the webmeeting, there is no video, the drivers for these devices have been checked and updated, the camera is being recognized by the browser, we have tested the chrome or edge browser and they are fully updated, all cache has been deleted and cookies, I figured it was something in the hardware, but this problem is happening on 3.4 machines for example, it has been validated and works in firefox browser normally, chrome, edge do not work, is there any information, complaints about this? Could you help me what can be done in this case? thanks.
I have a client who has a problem with the webcam in the webmeeting, there is no video, the drivers for these devices have been checked and updated, the camera is being recognized by the browser, we have tested the chrome or edge browser and they are fully updated, all cache has been deleted and cookies, I figured it was something in the hardware, but this problem is happening on 3.4 machines for example, it has been validated and works in firefox browser normally, chrome, edge do not work, is there any information, complaints about this? Could you help me what can be done in this case? thanks.
