WhatsApp Integration: 'About' Info & Profile Picture

[Reece Cawthorn]

Hello,

I hope you're all well!

I have recently configured the WhatsApp Integration for one of our customers and this is working as expected.

I was wondering, however, if anyone had found a way to add 'About' Info (i.e., Website Link, LinkedIn Link, etc.) or a Profile Picture to the WhatsApp Profile.

I understand that the integration emulates a WhatsApp for Business Account (where these options would be available) but, without being able to link these numbers to an actual account, has anyone been able to find a way to implement this alongside the 3CX Integration?

I look forward to hearing from you!

All the best,

Reece

 

[DimitrisL_3CX]

Hello @Reece Cawthorn

This is configurable in Meta.
Please see the related threads below.
https://www.3cx.com/community/threads/whatsapp-profile-image-and-info.117643/
and
https://www.3cx.com/community/threa...t-hey-there-im-using-whatsapp-message.117565/