Whatsapp Issue - 24 Hours

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Rhys Haskell

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We have recently moved a customer from one 3CX to another FQDN, they have a few different Whatsapp numbers setup. We moved 2 without issue, but moving the 3rd they are able to receive Whatsapp messages but not reply.

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The error in the activity log shows a response from Meta that it has been longer than 24 hours, when this is not the case. Any ideas?
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did you change URL callback into Meta settings??
 
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