Zoiper Android: Registration failed (Invalid password provided (403))

[catherder-cowboy]

I am struggling getting Zoiper to register with my cloud based 3CX PBX. Whatever I do I get "Registration failed (Invalid password provided (403))".
I am using the extension number as SIP user name.
I tried the following without success:
-With and without STUN
-With and without using the id shown in the "Authentication" section of the extension page as SIP Authentication User
Is there any information about the configuration of generic softphones like Jitsi or Zoiper available here ? All information I could find is either related to hardware phones or the 3CX app.
thanks for any help.

 

[AWS2P]

Pretty sure it's not possible to use Zoiper with 3CX, App need to be only 3CX provided

 

[complex1]

@catherder-cowboy

Just download and tried Zoiper Lite for iPhone and the app register.
I have test it against an on-premise 3CX PBX.
The fields I have setup are:
Account Name, Domain, User Name, Password, Caller ID and Auth Username
This should work for you too.

 

[wsd-tim]

Zoiper does work, as complex1 said you have to add an 'auth name'.

Get auth id in 3cx->extension->scroll half way down main page




or if youre doing it after setup:

Settings


Accounts


Auth User

 

[wsd-tim]

Oh, as a bonus outbound proxy is where you put the address for the SBC should you want to use that with Zoiper