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Patton 4114 Config Issue

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ayresdj

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Jun 13, 2012
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Just having a little issue getting a new Patton 4114 4 FXO up and running.

I have updated the Patton to Latest firmware.

When I load the config file generated in 3cx on the the Patton it becomes unreachable on my LAN requiring a reset of the Patton to reconnect. My 3CX server address is 192.168.1.210 and I am trying to give the Patton the address 192.168.1.25.

Any direction would be appreciated
 
Are you entering a proepr gateway when you create the config file?
It is just a text file - you might upload it for someone to take a look at it.
 
Attached config file. I was wondering if I have the proxy server IP wrong? If its any use the router IP is 192.168.1.1, 3CX 192.168.1.210, Patton comes in DHCP mode (I was of the impression this file would create the static IP 192.168.1.25 for the Patton?)

Proxy server IP or FQDN: 192.168.1.25

Line:: 10001
Internal number:: 10001
Authentication ID:: 10001
Authentication password: 10001

Line:: 10002
Internal number:: 10002
Authentication ID:: 10002
Authentication password: 10002

Line:: 10003
Internal number:: 10003
Authentication ID:: 10003
Authentication password: 10003

Line:: 10004
Internal number:: 10004
Authentication ID:: 10004
Authentication password: 10004
 
I would log into the patton and assign it a static - then set it up in 3cx.
then when it asks for Hostname or IP - enter the IP of the Patton.
Then uplaod the config file.
then all should be good.
 
Ok I have tried adding this step but same outcome.

To confirm in the Patton Web Gui I changed the IP from DHCP to static (192.168.1.25) then saved and reloaded. Then loaded the config file (generated in 3CX) and reloaded again. Now I cant find the Patton on the network at all unless I reset the unit.

I must be missing something simple here.
 
Send the new config file to review.
 
Send the new config file to review.
 
The config file is still the same? Should I try manually entering the info perhaps?
 
This is the Start up config from the Patton

#########################################################
#
# For SN-4114 4-port FXO
# Supported firmware versions R5.x
#
# Author: Kevin Attard Compagno
# Contact: [email protected]
#
#########################################################

webserver port 80 language en

system

ic voice 0
low-bitrate-codec g729

profile ppp default


profile call-progress-tone defaultDialtone
flush-play-list
play 1 1000 425 -6 450 -6

profile call-progress-tone defaultAlertingtone
flush-play-list
play 1 400 425 -13 450 -13
pause 2 200
play 1 400 425 -13 450 -13
pause 2 2000

profile call-progress-tone defaultBusytone
flush-play-list
play 1 375 425 -7
pause 2 375

profile call-progress-tone defaultReleasetone
flush-play-list
play 1 375 425 -7
pause 2 375

profile call-progress-tone defaultCongestiontone
flush-play-list
play 1 375 425 -7
pause 2 375


profile tone-set default

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
codec 3 g729 rx-length 20 tx-length 20
fax transmission 1 relay t38-udp

profile pstn default

profile sip default

profile aaa default
method 1 local
method 2 none

context ip router

interface IF_IP_LAN
ipaddress 192.168.1.25 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context cs switch

no digit-collection timeout


interface sip IF_SIP_0
bind context sip-gateway GW_SIP_0

early-connect

early-disconnect
route call dest-interface IF_FXO_0
remote 192.168.1.210 5060
address-translation outgoing-call request-uri user-part fix 10001 host-part to-header target-param none
address-translation incoming-call called-e164 request-uri

interface sip IF_SIP_1
bind context sip-gateway GW_SIP_1

early-connect

early-disconnect
route call dest-interface IF_FXO_1
remote 192.168.1.210 5060
address-translation outgoing-call request-uri user-part fix 10002 host-part to-header target-param none
address-translation incoming-call called-e164 request-uri

interface sip IF_SIP_2
bind context sip-gateway GW_SIP_2

early-connect

early-disconnect
route call dest-interface IF_FXO_2
remote 192.168.1.210 5060
address-translation outgoing-call request-uri user-part fix 10003 host-part to-header target-param none
address-translation incoming-call called-e164 request-uri

interface sip IF_SIP_3
bind context sip-gateway GW_SIP_3

early-connect

early-disconnect
route call dest-interface IF_FXO_3
remote 192.168.1.210 5060
address-translation outgoing-call request-uri user-part fix 10004 host-part to-header target-param none
address-translation incoming-call called-e164 request-uri

interface fxo IF_FXO_0
route call dest-interface IF_SIP_0
loop-break-duration min 60 max 1000

ring-number on-caller-id

mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone

dial-after dial-tone


interface fxo IF_FXO_1
route call dest-interface IF_SIP_1
loop-break-duration min 60 max 1000

ring-number on-caller-id

mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone

dial-after dial-tone


interface fxo IF_FXO_2
route call dest-interface IF_SIP_2
loop-break-duration min 60 max 1000

ring-number on-caller-id

mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone

dial-after dial-tone


interface fxo IF_FXO_3
route call dest-interface IF_SIP_3
loop-break-duration min 60 max 1000

ring-number on-caller-id

mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone

dial-after dial-tone


context cs switch
no shutdown

authentication-service AS_ALL_LINES
realm 1 3CXPhoneSystem
username 10001 password *******
username 10002 password *******
username 10003 password *******
username 10004 password *******

location-service LS_10001
domain 1 192.168.1.210

identity-group default
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 10001

identity 10001
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 192.168.1.210 5060
lifetime 300
register auto

location-service LS_10002
domain 1 192.168.1.210

identity-group default
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 10002

identity 10002
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 192.168.1.210 5060
lifetime 300
register auto

location-service LS_10003
domain 1 192.168.1.210

identity-group default
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 10003

identity 10003
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 192.168.1.210 5060
lifetime 300
register auto

location-service LS_10004
domain 1 192.168.1.210

identity-group default
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 10004

identity 10004
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 192.168.1.210 5060
lifetime 300
register auto

context sip-gateway GW_SIP_0

interface LAN
bind interface IF_IP_LAN context router port 5060

context sip-gateway GW_SIP_0
bind location-service LS_10001
no shutdown

context sip-gateway GW_SIP_1

interface LAN
bind interface IF_IP_LAN context router port 5062

context sip-gateway GW_SIP_1
bind location-service LS_10002
no shutdown

context sip-gateway GW_SIP_2

interface LAN
bind interface IF_IP_LAN context router port 5064

context sip-gateway GW_SIP_2
bind location-service LS_10003
no shutdown

context sip-gateway GW_SIP_3

interface LAN
bind interface IF_IP_LAN context router port 5066

context sip-gateway GW_SIP_3
bind location-service LS_10004
no shutdown

port ethernet 0 0
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

port fxo 0 0

use profile fxo au

encapsulation cc-fxo
bind interface IF_FXO_0 switch
no shutdown

port fxo 0 1

use profile fxo au

encapsulation cc-fxo
bind interface IF_FXO_1 switch
no shutdown

port fxo 0 2

use profile fxo au

encapsulation cc-fxo
bind interface IF_FXO_2 switch
no shutdown

port fxo 0 3

use profile fxo au

encapsulation cc-fxo
bind interface IF_FXO_3 switch
no shutdown
 
Can you perhaps PING the Patton Gateway from Windows command line after you upload config.
Are you on a Windows Network that you could perhaps find the router by Mac Address in DHCP - or a router that will show yo hall registered devices?
 
Yes it goes missing off my routers config table as soon as I reload it. Cant find it through the Patton discovery tool either. Ping from CLI says destination unreachable.
 
Solution for this problem provided by PAtton after sending them some info:



Regarding to the configuration, the Ethernet port of the SmartNode was configured the speed as “10 half”, so when you connect it to the Gigabit Switch it may not be communicated.

port ethernet 0 0

medium 10 half

encapsulation ip





Please follow steps below to re-configure it into the “auto” option: (you can refer to the fully edited configuration enclosed)

1. Connect your PC to the SmartNode by its console port and log into the SmartNode as you just done

2. Use commands below to re-configure the Ethernet parameters

enable

configure

port ethernet 0 0

medium auto

copy running-config startup-config



3. After that you would expect to be able access to the SmartNode by IP (WEB GUI or telnet)
 
So something in the config file doing this ?

It seems strange it was working before you loaded the file then after it didn't work - unless the config file was changing the speed.
 
Seems to be something in the config file was changing the speed? as it only happens when the config file has been reloaded.

My next task now is to get outbound calls going on this. Funny how everything I read said this thing was easy to setup and fully supported by 3CX and I keep hitting walls getting it to do what the installation guide says it should do just by loading the config file!
 
I've just came across your post as I was trying to figure out why the Ethernet port on my Patton gateway (SN4114) was defaulted to 10 MBps half duplex. Digging a little deeper after reading this thread, I found that my config file generated by 3CX has the same section as yours:

port ethernet 0 0
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

It's missing the line that Patton support had you enter:

medium auto

My guess is that without that instruction, it defaults to the lowest setting, which appears to be 10 half duplex. If I'm right, then the config file should generate:

port ethernet 0 0
medium auto
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

Otherwise, every time you reload your config file, it will revert to 10 half duplex.
 
I had similar problems with a SN4114, in that reload of configurations led to no ports being usable. All showed as registered in 3CX, but I just could not get an incoming call on any line to ring and show in 3CX. My quick-fix (relatively), was to factory reset the SN4114, build a new 3CX configuration file on a different local IP address - then load that.
That all worked OK from then on ... Can't understand why a change of IP was required though ...???

Graham Hill
Foxhall Solutions
 
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