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MTS_JP

Joined: Jul 27, 2026

Last seen: Today at 10:11 AM

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- MTS_JP replied to the thread Question: Average Hold Time metric support / roadmap.
  
  Thanks for sharing this, but I think there's a slight misunderstanding of the metric. This workaround calculates Queue Wait Time (how...
  
  Today at 10:11 AM
- MTS_JP posted the thread Question: Average Hold Time metric support / roadmap in Phone System / PBX.
  
  Hi all, Is there currently a native way to pull an Average Hold Time metric for call queues in 3CX, or is this planned for a future...
  
  Today at 8:32 AM
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