Recent content by ADRIAN_EXPLETO

  1. Snom Phone deregister after some time

    Hi, the user has changed the location and also the building. The problem still existed, so the cable problem can be ruled out. I have now set up a completely new extension from scratch and assigned it to the phone. Let's have a look.
  2. Snom Phone deregister after some time

    Hi, Yes, the Problem does not follow the device. Even when i place the device on other switch or other place. The issue is persistent. Device and Phone are in the exact same LAN
  3. Snom Phone deregister after some time

    The 3CX is installed on prem. the Version of the 3cx is Version 20.0 Update 4 (Build 487 Release) We have a Phone which disconnect after certain time, it's just unregistered. It's a snomD865 with firmware 10.1.175.16 The Customer have 20 Phones and only this one does not work. We have already...
  4. Adjust ringtone for external caller.

    Hi, A customer wants the ringtone to be changed to music on hold for an external call. There should preferably be no *beep*. Internally, a normal ringtone should continue to be used. What is the best way to realize it? is it possible at all? Version: 18.0 (Build 461) Thanks