Hello, with Ver. 20 Update 6 (rel build 724).
I try to register on a new user a yealink t43u but ther is error "MAC ADDRESS ALREADY IN USE" that stop me.
The ip-phone was of a user that have an other phone. And at the time, the following phone was removed from the IP phones section. How do I...
how can i hide the contcts list of 3cx at some departments?
For exemple i have contactlist1 in my 3cx that only dep1 can see and contactlist2 that only dep2 can see.
How can i do?
i can't do the dummy ext.
I explain
int 201 work only mornig
int 202 work all day
from 8.00 am to 1.00 pm queue 300 need call only 201
from 2.00 pm to 6.00 pm queue 300 need call only 202 (202 can be avaible all day, but not for the queue in the morning)
Every user can only 1 phone.
No app...
How can I configure the IVR in 3CX so that when callers press 1, the call is routed to queue 201 in the morning and to queue 202 in the afternoon? This is necessary because different users manage the queues in the morning and afternoon.
ty