Recent content by ampublic

  1. How to obtain support, when partner doesn't want to help?

    Hello, We have an issue with our 3CX partner. They do not return phone calls or emails regarding 3CX. Anything other IT support is fine, but with 3CX they do not want to help us. I feel this is more of a "we don't know what's wrong" and so they cannot help us. In particular, we have the...

  2. STOP MOVING THINGS AROUND

    Well I have never found the GUI to be easy to navigate anyway. I think some things need merging instead of having to go to three different places to change extremely similar settings.

  3. Bug: Hold music plays over intro message.

    I've contacted our support partner about this. Either they don't know why this occurs or just can't be bothered to contact the devs about it. When somebody rings in and first connects to the queue, it appears that almost every time, the hold message will play over the intro prompt. No idea why...
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