Recent content by Andrei6

  1. unable to get any yealink t5x phones to work externally

    when i added the phone this time i ticked connect directly which added it as a router phone. I think that will get it working... i see the logic in this, but all other phones i ever configured never needed a router phone or local sbc. Tbh i think this quite smart, but the router phone/sbc needs...
  2. unable to get any yealink t5x phones to work externally

    firewall is ok... when i added the phone this time i ticked connect directly which added it as a router phone. I think that will get it working... i see the logic in this, but all other phones or servers i ever configured never needed a router phone or local sbc. Tbh i think much better as...
  3. unable to get any yealink t5x phones to work externally

    i must admit i have never heard of a router phone. When i configure the phone, i add the MAC and select the option to add it as a SBC/Router Phone. Is there anything else i need to to, in order to have the phone configured as a router phone?
  4. unable to get any yealink t5x phones to work externally

    i just deleted and recreated the user. this got it working... i will take it offsite again to make sure it still works... the pbx is installed in the office, same as the SBC. The phone offsite is configured as a normal phone connecting to the SBC. It may be a bug i encountered as i am using the...
  5. unable to get any yealink t5x phones to work externally

    i just brought the phone back to the office (T58W) and its doing the exact same thing... I swapped the config between the T58W and T57W and the user was now behaving exactly the same on the other phone too (which was previously working fine, thus this must be a user problem). I am unable to find...
  6. unable to get any yealink t5x phones to work externally

    short answer no. when i ring from this extension i get a very brief ringing tone, followed by a hangup as soon as the call gets answered. This goes for both internal/external or the voicemail. When i ring this extension i get the voicemail straight away. The PCAP from the phone shows a 200 OK...
  7. unable to get any yealink t5x phones to work externally

    thank you for getting back... as soon as i noticed the thread it in the wrong category i tried to delete it or move it, but i was unable to... when i first raised the ticket the phones were simply connected via the LAN option and i was only switching the sip server from LAN to WAN (fqdn)... I...
  8. unable to get external phones to work

    Hi, i`m new to 3cx and i am currently trialing the free version. I have successfully configured/provisioned 3 Yealink phones ( T54W, T57W and T58W). If i leave them on the LAN everything works fine, but the moment i switch them to the FQDN they stop working. Mostly they wont connect at all, but...
  9. unable to get any yealink t5x phones to work externally

    Hi, i`m new to 3cx and i am currently trialing the free version. I have successfully configured/provisioned 3 Yealink phones ( T54W, T57W and T58W). If i leave them on the LAN everything works fine, but the moment i switch them to the FQDN they stop working. Mostly they wont connect at all, but...