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KaterinaK_3CX
  • Sticky
Installing Live Chat
Replies
63
Views
16K
oakburl

Normal threads

cmp1
API access for livechat/chat
Replies
5
Views
517
KyriacosS_3CX
KyriacosS_3CX
greychain
I have a requirement to set the user id before initiating a chat from website
Replies
7
Views
245
greychain
greychain
Live chat - Allow customer to send us files
Replies
3
Views
241
greychain
greychain
Configuring live chat in combination groups and virtual office
Replies
2
Views
133
perfect-touch
Cyrillic letters are missing in Сhat on iPhone
Replies
3
Views
245
in.windows
Live Chat Timeout
Replies
5
Views
258
3CTEL
  • Locked
Solved Live Chat - Can't delete live chat from Voice & Chat.
Replies
1
Views
226
xmdsupport
Users with “User” role can remove other users from group chat
Replies
0
Views
115
ZIYAD19911
Bruce Smith
Request for Role-Based Restrictions on Chat Reports for Team Leaders
Replies
4
Views
194
Bruce Smith
Bruce Smith
WEB chat stopped working
Replies
1
Views
160
KyriacosS_3CX
KyriacosS_3CX
Tim K
Blacklisted IP?
Replies
3
Views
491
KyriacosS_3CX
KyriacosS_3CX
3CX Live Chat Pre-Form
Replies
4
Views
278
oss_RK
Michael_Sigmavista
Live-Chat und WordPress-Plugin & IVR
Replies
1
Views
230
KyriacosS_3CX
KyriacosS_3CX
JAlain
Transferring Web Live Chat Client Conversations
Replies
3
Views
368
KyriacosS_3CX
KyriacosS_3CX
How to calculate Hold times in 3cx
Replies
3
Views
660
VoIPTools
VoIPTools
LiveChat not applying office hours rules, only queue status
Replies
4
Views
544
SoterisH_3CX
SoterisH_3CX
IM (chat) and v20 HR Legal Issue
Replies
6
Views
513
KyriacosS_3CX
KyriacosS_3CX
need help on how can i move the bubble icon in my website
Replies
2
Views
561
KyriacosS_3CX
KyriacosS_3CX
3cx chat log - "Auto Clean" question
Replies
5
Views
525
KyriacosS_3CX
KyriacosS_3CX
Integrating AI voice agent to 3CX system
Replies
5
Views
5K
hassansabry2605
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Help Guides

Configuring 3CX Live Chat for Shopify

30 May 2025

The 3CX Live Chat software allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat solution.During the 3CX Live Chat set-up process, you may have copied the code snippet. If not, you can obtain it as followsLog into your 3CX Web Client and navig...

Configuring 3CX Live Chat for Wix

26 January 2021

IntroductionThe 3CX Live chat software allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat solution.Step 1: Obtain Your Code SnippetDuring the 3CX Live Chat set-up process, you may have copied the code snippet. If not, you can obtain it as f...

Setting Up Live Chat

16 January 2019

The 3CX Live Chat function allows you to answer calls and messages from your website visitors directly from 3CX. Read more about the Live Chat solution.Log into your 3CX Web Client and navigate to “Admin” > “Voice & chat” and click on “+ Add Live Chat”.In the ‘Destination’ field, specify to which ex...

Latest Blogs

Live Chat and WordPress Plugin Update

June 29th, 2026

New Live Chat (6.0.133) and WordPress Plugin (10.0.18) The following updates have been applied to the 3CX Live Chat plugin. These will be downloaded a...

Live Chat and WordPress Plugin Updates

February 27th, 2025

Updates to Live Chat and WordPress Plugins bring fixes and enhancements to improve usability. The latest updates for the 3CX Live Chat and WordPress p...

Bringing 2023 to a Close with G2 Winter Report

December 22nd, 2023

3CX awarded 62 badges by G2 - the largest software review site. It’s been a great year for 3CX - and testimony to this is the awards received througho...

How to Set Up a Business Phone System & Live Chat Solution for Free

September 22nd, 2023

Looking to improve your business communication? We’ve partnered up with Tech YouTuber, Sam Beckman, for a demonstration on how to set up the 3CX Phone...

Live Chat and WordPress Plugin Update

July 20th, 2023

New Live Chat (5.3.347) and WordPress Plugin (10.0.10) The following WordPress updates have been applied to the 3CX LiveChat plugin. These will be dow...

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