Yea you definitely have the added automation in comparison. For the purposes of testing the function I just went simple. It will be applied to much larger groups in the future, so I will be working on your method now to attempt at the automation.
I actually came up with a fairly simple solution shortly after typing this. I created an extension with a voicemail that is used during the day rather than after hours. Then I went into the users in the admin console and just set everyone to DND. This automatically routes the call to the chosen...
Good day to all,
I am currently working on a new deployment of 3cx for a client and they have asked me to produce something that I am not sure how to. I have the company set for an After-hours greeting that transfers to voicemail after a small blurb. They would like to know if there can be an...
Howdy all,
I recenently started testing the Fanvil X7C for my org. and have run into this issue. Whenever I update the ringer for internal calls to another 3CX seat it functions, but if I updated the ringer for external calls it does not. I have tried to update it through the phone provisioning...
Thank you for the help Charles. You are spot on that is what the problem was. Oddly enough, once we found it and disabled it, it still continued to ring through to the users mobile. This was what confused us about the situation. I ended up having to re-create he user to get the simultaneous...
Good afternoon all,
I am new to 3CX and have been going through the setup and deployment for my organization. Thus far everything seems to be going well, but I have run into an issue that I can't seem to resolve. At current when one of my users uses the iOS app and declines a call rather than...