Recent content by brianstoiber

  1. Solved Unable to upgrade YeaLink T42s firmware

    I figured out the issue without the help of YeaLink (not very helpful). Our old service provider never released the MAC addresses from their provisioning servers even though they claimed they did. Once they did, the phones updated like normal.
  2. Solved Unable to upgrade YeaLink T42s firmware

    So I was able to get one up to 66.84.0.35 and then up to 66.86.0.15 before I realized I needed 66.86.0.05 instead. I was able to downgrade it and that is now on 66.86.0.05 as it should be. I have 2 other phones that I got up to up to 66.84.0.35 but I can't get it to install anything else...
  3. Solved Unable to upgrade YeaLink T42s firmware

    From 3CX's documentation, I needed to go to 66.84.0.35 first. I tried that but it didn't work. The company we are using to manage our 3CX environment believe the current version is actually a custom firmware and that could be the issue. They suggested try "upgrading" down to a lower firmware and...
  4. Solved Unable to upgrade YeaLink T42s firmware

    I have a YeaLink T42s on 66.83.0.30. According to the configuration guide, being below x.84.0.35, I need to manually upgrade to x.84.0.35 first and then upgrade to something newer. I have downloaded the 66.84.0.35 firmware that is listed below that note and tried to install it on the phone via...
  5. Salesforce CTI Dialer

    I am interested in using 3CX and integrating it with Salesforce. We currently use a service named CloudCall and the CTI dialer allows us to pop open the contact/account record of the caller automatically when we answer a call. I have not been able to find a way to implement a dialer in...