Recent content by cakahl

  1. Holiday Hours

    We operate two companies and each one has their own inbound rule for their phone number. I need to setup holiday hours, but it appears as if I can only have one holiday message play. I need to have a holiday message play for Company A and a different message for Company B. Both companies have...

  2. Implemented Call By Name

    First name should be an option. Most external callers don't know the last name of the person they're trying to reach.

  3. Salesforce Integration Authentication

    Our organization uses a custom Salesforce URL for user authentication through SSO. It looks like the integration uses the standard Salesforce login flow. Is there a way to customize this?
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