Recent content by DARSFoG

  1. Expected Behavior?

    So I have used the CFD to do a simple time based routing. Since we have to use Call Queue to run the VoiceApps, I have created a call queue that all inbound calls go through. Based on the time of day, the calls are routed to specific ring groups. However, in our event logs, I see a lot of...

  2. Some insight into CFD and help.

    Thanks @edossantos those were the documents I was looking at. I haven't gotten a chance to play with it yet, but I think this will do what I need it to do.

  3. Some insight into CFD and help.

    I have a client who would like to a call-center type of setup. Where a call comes in, their customers enter in their zip code and it checks the database and routes the call to the proper agent or to a call que/ring group/voicemail box. I was originally looking at doing this with a five digit...

  4. BLF template variables

    Tried that variation as well... Doesn't work. However, You did give me an idea... I just removed %%blflastname%% from that <label> </label> line and tried it. And sure enough it removed the lastname. It's odd that I can't pass %%blffirstname%% tho.

  5. BLF template variables

    Good Afternoon, We are looking at customizing our templates for the Yealink Sidecards. The problem is, the label line for each blf uses %%label%%, as seen below: {IF blf37} expansion_module.1.key.16.type = %%DKtype%% expansion_module.1.key.16.line = %%Line%% expansion_module.1.key.16.value =...

  6. V15.5, Update 4 BETA: Voicemail to text transcription, queue ringtones and more…

    Question/Suggestion... I like how you added the ability to change ring tones for the Queue, Could an option be made to allow you to choose the External and Internal ring tones as well? I know you have the "Configure default ringtone" (at least on the yealink template) but that only effects...

  7. Solved Unable to reach 3CX Updates server.

    @StefanW that solved the issue for me (NOT OP). Can you elaborate what the issue is? I have a few PBXs as well that seem to be having this issue.

  8. Keeping a BLF from showing an extension ringing?

    I've tried this with permissions, but haven't gotten any where. Is there a way to keep a BLF from showing when an extension is ringing or busy? I've tried groups and limiting presences, but this doesn't seem to affect BLFs on the phones (Yealinks). I can do speed dial, but since the icon is...

  9. After 15.5 update, Auto Switching of status no longers works

    Yes, it does auto-switch to available while in office hours (except when in break time) Yes the time on the server is correct.

  10. After 15.5 update, Auto Switching of status no longers works

    This is a follow-up to this post I have two dummy extensions that are switching between the times just fine. Everything seemed to be working until the v15.5 update. Now the extensions will not switch to "away" during break, but instead stay in the "DnD" mode. If I manually switch the extensions...
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