Recent content by davidsteelerose

  1. Solved Webmeeting not working

    URGENT! (why is this urgent? because we've been working hard getting our customers using this feature) Same issue with the WebClient when selecting WebMeeting from the left menu. All other menu items work fine on all of our users. Occurred after the update. error message www.3cx.com refused...

  2. New iOS Beta Available for Testing

    When in a call the icon labeled Receiver doesn't make sense to me or many people in the US. It is an old fashioned term or at the very least a technical term and not well understood by the general public.IMHO I suggest that it is a button to turn On the speaker or turn Off the speaker. If you...

  3. ConnectWise caller ID = Company Name

    OK, I just created a simple report in CW and imported into 3CX Contacts all the phone numbers and the Company Name with the First Name and Last Name blank. Caller ID on the Yealink phones will display Company Name as the caller ID if the firstname and lastname are blank. Now when CW contacts...

  4. ConnectWise caller ID = Company Name

    I think it added all contacts when I had it set to Contact Lookup Order = Contact/Company I reversed that and it seems to just add one contact from that company now, however, the caller ID is still the First Name, Last Name and not the Company.

  5. ConnectWise caller ID = Company Name

    I have successfully integrated 3CX with ConnectWise. I have set the Contact Lookup Order = Company/Contact When a call comes in 3cx will lookup the phone number and find all contacts in ConnectWise with that phone number and add them all to 3CX Contacts. When they call using the company main...

  6. Highest Active Calls

    I have a client who wants to know if they can host a conference VOICE call with 10 callers. They want a report to see what the highest active calls or some indicator to let them know their 32 sim user license will cover the calls. Ideas?

  7. Video and Audio not working in WebMeeting from WebClient

    Any update on the missing link? It is still an issue for me. I am not able to copy a link and invite a user to a Quick Meeting.

  8. Solved CID not working if Incoming Line has DID

    Yes it was the Order of the Inbound Rule. I moved it up and it works perfectly. Thank you Craig. Resolved

  9. Solved CID not working if Incoming Line has DID

    Our main phone number has a DID directing to an Extension. I am trying use CID to detect specific incoming calls, based on their Caller ID, and route them to special extension. CID is not detected if we call the main number. As a test we call another available number on the SIP Trunk (that does...

  10. Video and Audio not working in WebMeeting from WebClient

    Still not working Incognito. MCU is: Server info:USA East Coast (Miami) - us009-mia.3cx.net (38.132.118.218) - US United States Hialeah Another interesting side effect is that when I start a meeting from the WebMeeting menu item and experience video and audio not connecting, the Copy Link has...

  11. Video and Audio not working in WebMeeting from WebClient

    Thank you for continuing to look into this. I'm surprised, since it is a hosted service, that no one else is reporting this same issue. The WebClient is the newest version. I'm on SP5 and Chrome updates automatically. I do have a work around, but I do think some of our other customers will run...

  12. Video and Audio not working in WebMeeting from WebClient

    F12 shows the following error: VideoCapture permission has been blocked because of a Feature Policy applied to the current document. See https://goo.gl/EuHzyv for more details. If I create a new meeting from People by clicking on one of our employee extension WebMeeting Icon it works fine...

  13. Video and Audio not working in WebMeeting from WebClient

    Many thanks for helping me dig into this. 1) Are you connected to the WebClient via HTTP or HTTPS? We are connecting via HTTPS in all cases. 2) Can you go to Start and type "Device Manager", in here please dropdown the sections in regards to "Sound, video and game controllers" and the...
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