Recent content by DGZ

  1. Issues with iPhone App connecting to 3CX

    Hi, Hopefully I can explain this with enough details as it is a bit of a strange one. Our 3CX is self hosted and working fine for all other staff. I now have two staff who when then open the 3CX app on their iPhones, it just won't connect. Both staff have just recently had their home...
    • DGZ
    • Thread
    • ios ios app telstra
    • Replies: 1
    • Forum: iOS

  2. Firewall errors after install of V20

    Wow, talk about feeling like a rookie! Yep that fixed the issue - ALG turned off and firewall now reporting no issues. Really strange part is that it worked perfect in Ver18 - no firewall errors but ALG was turned on - guessing something in the V20 update is a bit more particular in the...

  3. Firewall errors after install of V20

    Hi Paulo, Thank you for that - I was check the web interface - did not even think about the console (rookie mistake) - have logged into the console and made this change but can't test now as phones are in use. Will check later and see if that makes the difference. Appreciate you finding the...

  4. Firewall errors after install of V20

    Hi Steve and Paulo Apologies for the delay getting back to this - had a few other issue come up. I have checked both firewalls and they all appear to be OK. It is all the same as I set when running V18 and matches the information you have given me. I have also disabled TCP5000 as per your...

  5. Firewall errors after install of V20

    Thanks Steve and Paulo I had completely forgotten about the Windows Firewall - will check that and see if that fixes the issues. I will double check the ports and ALG on the Sophos - nothing changed from the Ver18 but this is IT so who knows. Thanks again for the help - will let you know how...

  6. Firewall errors after install of V20

    Hi all, I just did the upgrade from V18 to V20. After doing this, the system appears to be working but when I run the firewall check, I get the following errors. Everything was working successfully on V18. Not sure if this makes a difference but when I did the install, I forgot to change the...
    • DGZ
    • Thread
    • firewall checker sip alg detected full cone test failed
    • Replies: 7
    • Forum: Phone System / PBX
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