Recent content by dmk_phone

  1. Switching from unsupported trunk to supported

    But maybe it doesn't matter. I just configure the new trunk type (supported) and set it's call group and once the number ports it should auto-function.

  2. Switching from unsupported trunk to supported

    Right - but I can't even log into the trunk configuration as it's configured as an unsupported trunk type. I have read through the thread mentioned above, that there is a way to delete the trunk and re-add it as a 3rd party but I need to know how to extract the configuration from that trunk...

  3. Switching from unsupported trunk to supported

    Hm. Interesting, I'm just not getting something or I'm missing some key detail. Maybe Guillaume was right all along lol. Like how did it know to auto-switch to the new provider once the numbers were ported??

  4. Switching from unsupported trunk to supported

    Thanks. We're talking about an IT skill here, not construction. Apples to oranges I'm afraid but thanks for the analogy. 3CX is within the realm of "DIY" and not overly complicated - I suspect people have gone through this before and was just curious on their experiences. I appreciate your...

  5. Switching from unsupported trunk to supported

    thank you, so you did it basically the manual way. Waited for the port to complete, then did the cutover. That is fine of course. Was just looking to see if there was an automatic way somehow.

  6. Switching from unsupported trunk to supported

    Ok but we aren't looking for a reseller or a consultant. Can someone that has been through this experience provide some ideas / best practices - thanks.

  7. Switching from unsupported trunk to supported

    Hi - We've gone through some IT changes and recently upgrade to V20. This thread identifies an issues we're running into, but the last posters request went unanswered: https://www.3cx.com/community/threads/bug-v20-edit-trunk.127734/ Basically, we're using an unsupported SIP Trunk type we...

  8. Moving to new Google Cloud instance

    Excellent - thank you for confirming!! Also, if an upgrade fails for whatever reason (say we did the upgrade to v20 first) are there any logs in Debian to analyze? We're linux capable.

  9. Moving to new Google Cloud instance

    Hi - If we simply want to create a new google cloud instance of our phone system which will give it a new WAN IP (we're setting up a new Google account) is the process this? 1. Take backup (v18) 2. Shut down VM 3. Use the "install" option in portal to auto-provision google cloud VM (v20) 4...
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