Recent content by expatel

  1. 3CXv20 Professional after upgrade

    Can no longer access the Hotel module webpage after upgrade from 18 to 20. http://localhost/Hotel goes nowhere.
  2. Shared Parking Pick Up from Mobile and DECT - v20

    Have updated to the latest 3cx v20. Can not find the option to forward the destination to s system extension called shared parking bay. When I select system extension, I get option of Conference, Ring Groups, and Special Menu.
  3. Allow Second Call from Ring Group to BEEP and Be Answered

    What if you assigned multiple extensions to the client's phone and put those extensions in the ring group? Your current 3 line keys on the same extension become three unique extension / line keys
  4. Switching between Mobile Client and android cell phone call

    Just installed last week. Latest android app from playstore.
  5. Switching between Mobile Client and android cell phone call

    This might work, but difficult at best if he is driving. Additionally, if the cell phone call is complete and the caller has hung up, he still can not resume the 3cx call.
  6. Switching between Mobile Client and android cell phone call

    Sales person is using the mobile client on android phone. He says that if he is on a mobile client call and gets a cell phone call, he can hold the 3cx caller, answer the cell phone call, but can not resume the 3cx call. Is he missing something?
  7. 3CX app on apple

    I have an android phone. With the 3cx app on android there is a silence feature that can be used when going into a meeting. With the IOS 3cx app this feature does not appear. Am I missing something?
  8. Phone button provisioning

    Unless I change the provisioning url, (as was suggested above) periodically the phone re-provisions and the custom button that was manually programmed is wiped out. It is now blank. Then you have to go back in and manually program the button again. I guess a custom template is the best solution
  9. Phone button provisioning

    Have a customer with a door phone that when the button is pressed, it dials a ring group. The users can press a DTMF button on their phones which trips the door lock and allows the person into the building. I see no way to program this DTMF button through the 3cx blf page. If provisioning...
  10. Grandstream GXW4104 - Call volume very low, hard to hear and be heard

    Customer has 4 analog telephone lines. Using Grandstream GXW4104 has the gateway. Calls in and outbound both are hard to hear. The volume is low. Have run the line diagnostics within the Grandstream. Have replaced the actual 4104. Can make calls from the analog lines, bypassing the gateway...
  11. Fax server

    Can the fax server send a single DID faxed document to multiple email addresses? Under "Default email address" I would like to be able to enter "address1, address2, address3"
  12. Yealink phones - DTMF

    Had to go into yealink phones and change dtmf to rfc2833+sip info in order to get phones to put out dtmf recognized on outbound calls. Once this was changed, everything works except the "*" dtmf. Customer has a client whose autoattendant asks them to dial * for their directory. Does not work...
  13. Grandstream GXW4108 analog fxo gateway

    I realize that only the gxw4104 is supported, but rather than buying two devices, went with the 4108. With that being said, all appears to be working fine except after a couple of days, have to reboot the GXW4108. 3cx thinks the system is registered, grandstream thinks it is registered, but no...
  14. 3cx client for MAC - CTI mode

    I see no way to change the MAC client to CTI mode.