Recent content by Fralex

  1. VOIP.ms SIP No Registration Attempts - 3CX SMB

    So the option to regenerate all configuration, including hostname, extension range and department name is to also delete the customer's account. This thread can be closed. I hope it can help someone in the future.

  2. VOIP.ms SIP No Registration Attempts - 3CX SMB

    I have done that but it seems like some informations are being kept, the instance is re-created as is, and the bug remains. For instance, the "company name", which then becomes the "department name" can't be changed, the hostname is not regenerated, and the extension range remains the same...

  3. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Hello, Another update to mention that I have created a 2nd 3CX SMB instance under a temporary email address with success. The Trunk registered right away with VoIP.ms using the same informations. The only explanation I can see if that there has been an initial deployment issue with the shared...

  4. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Just an update that I have re-created the SMB instance, and the symptoms are the same. I was surprised to see that the same ip and dns were provided.

  5. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Yes, I am sure, and the configuration looks identical to the one in my Enterprise license. There are simply no registration attempts being made. Should I kill and re-create the 3CX instance?

  6. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Hi, Just a follow up. I've been speaking with the VoIP.ms support team, and traces were taken. No traffic is being detected when using port 5060. They have advised to test using 5080, and the same situation is happening. Thanks

  7. VOIP.ms SIP No Registration Attempts - 3CX SMB

    I had tried with an invalid username, and I just tried with an invalid password following your comment. Still no logs in the dashboard, even when refreshing the registration. I've also tried IP address instead of domain name. I do receive logs from the SIP server when trying to place a call...

  8. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Thanks for your answer. Wouldn't I see a "registration failed" error log in this case?

  9. VOIP.ms SIP No Registration Attempts - 3CX SMB

    Hi, I've been using 3CX Enterprise for a while and I am now trying to setup an additional instance with a 3CX SMB License for testing purposes. There are literally no differences between the VoIP.ms trunk configuration in my Enterprise instance and the VoIP.ms trunk configuration in my 3CX SMB...
    • Fralex
    • Thread
    • Replies: 12
    • Forum: SMB
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