Recent content by Ghkar

  1. V18 to V20 Upgrade failed (Linux)

    You are right. My words were harsh, but I have been fighting this upgrade for almost four hours and have a bunch of angry users because their apps won't work anymore the same way they did before. This was supposed to be easy, and it's not. It costs me hours of my time to make sure the phone...
  2. V18 to V20 Upgrade failed (Linux)

    Honestly, this new Windows app is very bad compared to the old one. There is no way to resize the window, and generally, the UX is just bad. This whole upgrade is a big step back... All of my users who use the mobile app have issues now because the presence display, recent calls, and voicemail...
  3. V18 to V20 Upgrade failed (Linux)

    what about the mobile app? is there an additional app for v20?
  4. V18 to V20 Upgrade failed (Linux)

    what new app? all of my users have the windows desktop app installed since years? same with the mobile app?
  5. V18 to V20 Upgrade failed (Linux)

    Every user needs to do this now, even when they NEVER use the webclient? I just tried it with my user and it does not change anything for my desktop app or the mobile app.
  6. V18 to V20 Upgrade failed (Linux)

    OK, I did that, and that fixed at least that issue—but now the 3CX Windows App (and mobile app) do not work as before. We can't see the extensions anymore, even though the app says "On Hook." Why?
  7. V18 to V20 Upgrade failed (Linux)

    I installed from the ISO and restored the backup, but now the public FQDN has the wrong IP address, my whole setup is messed up, and my phone system is down. What a nightmare.
  8. V18 to V20 Upgrade failed (Linux)

    OMG, this is really messed up :(
  9. V18 to V20 Upgrade failed (Linux)

    V18 was installed from ISO, there was no other software installed and the hardware matches the requirements.
  10. V18 to V20 Upgrade failed (Linux)

    I tried to do an upgrade von V18 to V20 on my selfhosted Instance and first I got an email that the Update of the OS was successful but 3CX was still at V18. I tried again to click the Upgrade Button and now I get the error message that the attempt to update the OS failed. Strangely enough the...
  11. Connection Issues with the App on T-Mobile Network

    No, the PBX is not using IPv6. I cannot access the Management Console on port 5001 when connected to the T-Mobile Network. When connected to the WiFi Network I can connect to the Management Console.
  12. Connection Issues with the App on T-Mobile Network

    It's not registering, the app is already provisioned. The App works when using a WiFi network that is not connected to T-Mobile and is not using IPv6. We use version 16.3.0.220 for Windows and 16.7.8.121 with Android.
  13. Connection Issues with the App on T-Mobile Network

    Hi, we have issues using the 3CX App when connected to the T-Mobile (USA) Network. We tried to use the Mobile App on Android and also the Windows App, both have the same issue. It looks like it's related to the fact that T-Mobile uses IPv6. I did a trace on my 3CX server and it looks like the...