Recent content by ICTOT

  1. Low volume on mobile calls

    @ThomB_3CX : the Microphone Gain is on 175%
  2. Low volume on mobile calls

    Hey, we have a very strange problem: We have one smartphone (Samsung A14 5G) that have the following issue: - When calling/receiving a call from outside 3CX, the volume off the person on the other end of the line is very low. We can't understand what they say. But they hear us loud an clear...
  3. Attended transfer doesn't work when using "team" button on Windows App

    Thanks for looking into it. I think it's more a normal flow that after you click "Transfer", the next thing you want is to make a call to the person you want to transfer to. Not making a new call. Keep up the good work! Changed to 3CX a couple months ago and very happy users!
  4. Attended transfer doesn't work when using "team" button on Windows App

    Hey, most of our users use the windows app to do their calls. We are very happy with it, but I think there is a "bug" in it. When we receive a call and we want to transfer it we use "attended transfer" - when we just type in the name of our college above the numeric keypad, the "transfer"...