Recent content by IHSupport

  1. SOME call drops after 31 minutes....

    Thanks for that i will look in custom parameters for times that could relate to this and test.

  2. SOME call drops after 31 minutes....

    hello, Hello, this may be an error on my part but the call drops after 31 minutes and 20 seconds. this doesn't happen all the time though. i will however ask that they test internally and let you know the results.

  3. SOME call drops after 31 minutes....

    SOME calls dropping after 31 minutes and 20 seconds Hello, I have a system where some calls are dropping at the 31 minute mark. This doesn’t happen on all calls though. The calls take place on outgoing SIP calls using a Yaelink T22P. We have had instances where a call can last over 31 minutes...

  4. Implemented Webclient login attempts

    I have an issue where users mistype their web client login password. Their login is then blocked and ip is blocked. Can a feature be added so you can increase the login attempts for the webclient. Also a way of adding safe ip addresses? as the phones and pcs are possibly on an internal IP...

  5. Webclient login attempts

    Hello, i have an issue where some users keep locking themselves out of the web client. Is there any way to increase the number of login attempts before you are locked out and ip is blocked? Thanks for your time. Scott

  6. Creating multiple conference ID's

    hi, i have recently installed the 3cx system in 2 Client offices and overall they are happy with the system however there is one thing they have in common. Conferencing calls are very important and on previous systems (mitel) they had the ability to create multiple (10) conference ids at a...

  7. How long is a conference ID valid for?

    Thank you, how can i add suggestions to possible future updates?

  8. How long is a conference ID valid for?

    hi, is there a way of extending the duration or validity of the conference ID?

  9. How long is a conference ID valid for?

    Sorry for subject line... i wasn't too sure what to put. I can schedule a meeting "now" or "later" with no problem. i am just wondering how long these codes are valid for and can they be reused once the conference is over? Background: our client is moving from a mitel system. they had a...

  10. Placing an adhoc conference call

    Hello All, so far i am very impressed with the 3cx system. but there are a few niggles i am trying to look into,. conferencing - i can place a conference at a later date which isnt an issue however when i try do start a converence NOW i never get presented whit a conference PIN. if i schedule...
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