Recent content by ixna

  1. CallerID for extensions set correct but not working

    Very possible that there is a different call route. However once the callerID stops working the only thing that fixes it is re-applying the callerid in the user settings. Rebooting the server doesnt fix it either.
  2. CallerID for extensions set correct but not working

    I'll see if I can find a user still having this problem and check the logs again. I cant recall there being anything useful in the logs. It still seems silly that simply re-applying the same callerID setting in the User settings fixes the problem...
  3. CallerID for extensions set correct but not working

    We've had our locally hosted copy of 3cx working for a number of years now. Extension caller id has been working correctly most of the time. However on occasion I've had the problem that some extensions callerID settings are not applied. When the call goes through their number shows up as...
  4. Fanvil x5s firmware upgrade 1.12.8 sip register failed

    Hello The only detail I can see that I missed was: Latest stable version of 3cx. (We have an active subscription) The phones connect using the lan IP on a different subnet at our main site. I've just now had reports of handsets failing at our other sites too. Definitely is firmware related...
  5. Fanvil x5s firmware upgrade 1.12.8 sip register failed

    So I've also tried manually downgrading the firmware using the web interface of an affected handset. I select the firmware to downgrade to and click 'upgrade'. The page briefly does something and then displays 'The connection was reset' and I have to refresh the page before I can keep doing...
  6. Fanvil x5s firmware upgrade 1.12.8 sip register failed

    Our 3cx phone system has been running for about a year now with no major problems. We have 5 different sites with 1 of them being the main one that runs the 3cx software. However recently I upgraded the handsets as requested by the 3cx software to the latest supported version 1.12.8. (From...