Recent content by J_Hermsen

  1. Windows 3CX App not showing Deskphone control devices

    I found the issue. I added my account using a 3cx provisioning file (3cxconfig) which was an old one using extension and password. After re-adding the account manually using email/password it works.
  2. Windows 3CX App not showing Deskphone control devices

    I'm trying to use the desktop app from the microsoft store and in settings I don't see my desk phone the dropdown is empty. If I check the log file I see errors on the JwtAauthenticator is that the cause maybe? 2024-09-26 11:53:45.113 +02:00...
  3. Login/Logout bridge extensions to Queue's

    I have created some dummy extensions with mobile and ring simultaneously. Now I can login / logout to assigned queue's using the webclient, but is there a way to use dialing code to login in? I tried (bridge prefix)*62 and the promp sounds good, but it isn't signed in as I guess it comes in...
  4. connect 3cx client to multiple 3cx instances at the same time

    +1 also need to connect to multiple 3cx instances on different locations for me mobile client(android ios) is the main issue.
  5. Release schedule for new phone firmwares?

    Can anyone answer this? Or is there a way to deploy new firmware to 3cx instance manualy?
  6. How to apply custom phone template with discovered phones?

    Oke, but will there be some future feature to assign the template on the disovered phones or will I never be able to use Phone discovery/PNP feature if I have a custom template?
  7. How to apply custom phone template with discovered phones?

    How can I apply custom template with discovered phones? The issue I run into is I created a custom template for a phone with an existing template. When I now go to the Extensions > Phone Provisioning tab and do Add I can select my template from the model list. When I go to Phones and choose a...
  8. Grandstream template VPK assignment mistake or by design?

    Oke thanks for explaining. I can see why it's there now.
  9. Release schedule for new phone firmwares?

    How do you guys at 3cx plan releasing new phone firmwares? For example we use the Grandstream GXP2130 phones and the firmware available at Grandstream is 1.0.9.102 (2018-06-21) and in 3cx we are at 1.0.9.71. Releases according to release notes 1.0.9.102 - 2018-06-21 1.0.9.96 - 2018-04-25...
  10. Grandstream template VPK assignment mistake or by design?

    On the Grandstream template grandstream.ph.xml I found that Virtual Multi-Purpose Keys 1 & 2 are both assigned the same extension and name of the current user. In the template options P1465 = P1467 and P1466 = P1468. We use GXP2130 phones. Is this a mistake or by design as some model(s) in the...
  11. Add Phone Model list is not sorting properly

    The list of phone models is not sorting properly when trying to add a phone. Was looking to add a Grandstream GXP-2130 and thought it wasn't there, but it was in the wrong place. As you can see below GXP-2130 is placed betweeen GXP-1782 and GXP-1160.