Recent content by JCarnes

  1. auto-generate graph type reports

    +1
  2. In Progress Web Meeting: internal MCU

    Definitely need this. We are a HIPAA covered entity, and we were very disappointed to find that there is no option for local MCU server.
  3. In Progress Add a local host webmeeting MCU

    Definitely need this. We are a HIPAA covered entity, and we were very disappointed to find that there is no option for local MCU server.
  4. Extension Custom Hours didn't function properly for Daylight Savings

    Same thing happened with our systems. We are using dummy extensions to route calls based on time. Windows system time/timezone is correct, and the Timezone for 3CX is correct. However, the extensions did not start processing calls until an hour later. Running 3CX v15.5.15502.6. Is the...
  5. Disable "Settings" for Web Client?

    OK, thanks for the confirmation.
  6. Disable "Settings" for Web Client?

    Is there a way to disable the "Settings" portion of the web client? We would like to make the Web Client available to staff, but we cannot allow users to change their Name, Call Forwarding, etc.
  7. Disable Transfer to Paging Group?

    This is very unfortunate as we previously had an NEC system which had a function key programmed for the paging. Having staff members manually dial the extension of a page group is very inconvenient. In addition, someone calling in from the outside can simply dial the extension number of the...
  8. Disable Transfer to Paging Group?

    Is there any way to prevent calls from being transferred to a paging group? We have paging groups on the BLF's of our phones, and sometimes our users are accidentally transferring calls to those paging groups.
  9. In Consideration Simultaneous Calls - How many are being used. IN PROGRESS

    Where did this report come from? Something like this would be perfect!
  10. Outbound not working only inbound calls (604 error)

    Was there any resolution to this? We have a MegaPath trunk on one of our old Elastix installs without issue, but we're getting the same error with outbound calls as is listed in the original post to this thread now that we are trying to add a MegaPath trunk to one of our 3CX installs. However...
  11. 3CX Log Viewer Install?

    Thanks for the info. I downloaded the log viewer Zip file directly from the Guide and am now able to access the log files (had to figure out where the .blrec file was stored). I am now able to use the log viewer, and it is very helpful. I would recommend updating guide for v15 users if at all...
  12. 3CX Log Viewer Install?

    Are there separate instructions for v15?
  13. 3CX Log Viewer Install?

    According to the 3CX Log Viewer guide here: https://www.3cx.com/blog/docs/3cx-log-viewer/ It states "The 3CX Log Viewer can be downloaded and installed directly from the 3CX Management Console." Maybe we're just overlooking something, but we can't find where exactly this is listed in the 3CX...