Recent content by jkhattar

  1. Issue with phones dropping

    Been having an issue lately with our system where phones will suddenly lose connection at seemingly random spots throughout the day. The phones will go out for a seconds, then reconnect right after. This doesn't affect anyone currently on a call either We've tried updating, checking network...

  2. 3CX Media Server blocked for more than 120 seconds

    It comes from our Debian 12 3CX server when logged in It happens just before our phones start becoming unregistered among other general problems with the phone server We have our server on premise, checked all the stats and increased the resources it has with no luck

  3. 3CX Media Server blocked for more than 120 seconds

    Hi, having an issue where once or twice a day we'll get this message on our 3CX Hyper V Debian Server. It happens around the same time our phones start unregistering, being unable to transfer, or not able to accept calls at all Steps taken so far: Restarted server Check server resources Granted...

  4. 3CX Mobile app on Android grey status ready to call

    Checked and we cannot navigate on the phone when outside the network We do have the HTTPS port open on our firewall for PBX, i'll have to double check that

  5. 3CX Mobile app on Android grey status ready to call

    Got it, just send the logs over to you

  6. 3CX Mobile app on Android grey status ready to call

    The Version for PBX is 20.0 Update 3 Build 806 The Mobile app version is 20.1.0.37, the latest we got from the app store

  7. 3CX Mobile app on Android grey status ready to call

    Experiencing this issue on both Android and IOS but primarily focused on dealing with Android phones Having an issue after having to do a reinstall of 3cx V20 where mobile apps are showing as Ready To Call, but the status box is grey The users can call out just fine, but are unable to receive...
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