Recent content by ken19net

  1. Caller ID on SPA 941 or 921

    Thanks Mark for the help. I think we'll be sticking with our last option and that is to install 3cx phone on their desktop.
  2. Caller ID on SPA 941 or 921

    @Mark i updated the ip phone to 5.x.x.x, latest version, from 4.x.x.x still no luck. i run wireshark :shock: ..i dont know how to use or interpret the results. @ lneblett Ive tried this too. It didn't worked. 1. I'm not really sure if our provider can get a caller id. For now we are trying...
  3. Caller ID on SPA 941 or 921

    Hi Mark, Tried your suggestion it didn't work. The ip phone still displays "anonymous caller" By the way, we are using 3cx version v8.0.10824.716. The default was prepend so we change it to append it still displays "anonymous caller" on ip phone but there was a change in caller id format for...
  4. Caller ID on SPA 941 or 921

    Hi, We have a problem with our ip phone(spa941/921) not displaying the queue name or the DID name but on softphone, like xlite or 3cx phone,the queue name appears. ok..here's the set-up. We have callcentric as our voip provider with 3 DID number. The incoming call from these number will pass...