Recent content by lennartvoizxl

  1. lennartvoizxl

    Call quality indication bars

    Hi, We have a prospect trying the 3CX app. They noticed the colour of the bars indicating the quality changes from green to yellow and back. This would mean that the call quality would be less, but they don't notice any change in quality. This happens when their phone is connected to WiFi but...
  2. lennartvoizxl

    Caller ID

    Hi, I have faced the same issue recently. The Caller ID defined in the Outbound Rule overrides the extensions Caller ID. So, making a seperate Outbound Rule for this one or multiple extensions seems to be the solution here.
  3. lennartvoizxl

    Issue: Failover to backup when primary is still active

    Hi, I am facing an issue with the failover mechanism. The failover is configured according to the documentation on https://www.3cx.com/docs/failover/. Settings on Primary server (Active): and Backup (Passive): We have a DNS checker running and alerting us if the FQDN matches the IP of...