Recent content by LeonidasT_3CX

  1. LeonidasT_3CX

    V16 Update 4 Alpha - adds Client in a Chrome Extension

    Hello David, Chat functionality is the same as before. If you click on chat icon on chrome extension it will redirect you to the webclient. Provided that on your Webclient > Settings > Chat settings you have selected Web Notifications you will see a pop-up on the bottom right corner of your...
  2. LeonidasT_3CX

    Disable auto-answer

    Hello Guys, On 3CX version 14 SP1 i am afraid this feature can only be disabled via the button shown on the 3CX softphone. However on 3CX version 14 SP2 this option now can be disabled completely under Settings>>Advanced options. Best Regards, Leonidas Theocleous
  3. LeonidasT_3CX

    3CX chat window read only

    Hello Mark, Just a verification on that. Once you click the chat icon on the 3CXPhone you do not have the option to compose the message? Best regards, Leonidas Theocleous
  4. LeonidasT_3CX

    3cxPhone for windows call failed

    Hello Guys, This is the default behavior of the the 3CXPhone for windows when no audio devices are assigned on the phone. In order to overcome this behavior please make sure that under Settings>>Audio options on the 3CXPhone for windows the audio devices (microphone/speaker/ringing) are not...
  5. LeonidasT_3CX

    Copy current call number to clipboard?

    Hello jkantor, While on call i am afraid the number can not be copied. Best Regards, Leonidas Theocleous
  6. LeonidasT_3CX

    V12.5.32- RING on Push?

    Hello, Could you please verify whether you have performed the latest service pack updates? Also please make sure that the phone is not in mute mode
  7. LeonidasT_3CX

    3cx softphone for windows

    Hello David, Kindly make sure that the softphone is registered. Have you provisioned the softphone via welcome email or manually? Thank you
  8. LeonidasT_3CX

    Yealink T23G

    Hello, Regarding the provisioning issues you are facing with the Yealink T23G, these can be solved by altering the phone template .Go to 3CX management console>>Settings>>Phone Provisioning>> Templates tab. Open the Yealink T23 template and add <model ua="SIP-T23G">Yealink T23</model> under...
  9. LeonidasT_3CX

    Yealink T23G

    Hello, Regarding the provisioning issues you are facing with the Yealink T23G, these can be solved by altering the phone template .Go to 3CX management console>>Settings>>Phone Provisioning>> Templates tab. Open the Yealink T23 template and add <model ua="SIP-T23G">Yealink T23</model> under...
  10. LeonidasT_3CX

    Sending mail within 3CX

    Hello Steve, Please make sure that on your PBX management console under Settings>>General>>Mail server you have entered your username and password. The link below provides information regarding the issue you are facing: http://help.sky.com/articles/get-emails-on-your-windows-desktop-client...
  11. LeonidasT_3CX

    SIPIP6000 BLF For Shared Parking

    Hello David, Please make sure that after you perform the changes on the management console to press the apply button on the bottom of the page. Also Under extensions>>rights>> enable the allow parking option. After the changes reset and reprovision the phones via the management console. Thank...
  12. LeonidasT_3CX

    "Phone Provisioning Problem" on Phone Status Page

    Hello, Regarding the provisioning issues you are facing with the Yealink T23G these can be solved by altering the phone template .Go to 3CX management console>>Settings>>Phone Provisioning>> Templates tab. Open the Yealink T23 template and add <model ua="SIP-T23G">Yealink T23</model> under the...
  13. LeonidasT_3CX

    Push Notifications

    Hi Paul, The certificate has expired. You have to proceed with the service pack update 6.2
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