Recent content by lusky

  1. Split DNS - Draytek

  2. Split DNS - Draytek

    3CX hosted locally and when I use a browser on the machine which 3CX is installed and add the FQDN into the search bar, I can access the admin page. However, if I go to another machine on the same same network, the page will not load. I have a Draytek 2860 router and have the following set up...

  3. Connecting Issue

    Thanks for this - it has pointed me to the right direction. The issue was that there are two internet connections and when the upgrade was done, the connection changed from the original one to the secondary one, hence no connection. Router config has now been updated and all seems fine. Thanks...

  4. Connecting Issue

    Thanks, I have deleted and now I just get the message no answer from server.

  5. Connecting Issue

    I have tried both internal and external and the app still does not connect. If I dial the extension number of the iPhone app from a LAN phone, then the iOS 3CX phone app does ring.

  6. Connecting Issue

    I have updated the server from V18 to V20 and all seems to be working well apart from the iOS app which constantly says connecting in the top right hand corner. If I go to the burger menu in the top left hand side of the app, and then choose Scan QR Code I am getting various error messages such...
    • lusky
    • Thread
    • Replies: 6
    • Forum: iOS

  7. Solved V18 Voipfone

    This was the answer that I received from the provider. Having used the correct password, this now functions correctly.

  8. Solved V18 Voipfone

    Dumbest of errors here I am afraid. The Voipfone portal login password is not the same as the authentication password. You have to find the authentication password which is stated in their portal.

  9. Solved V18 Voipfone

    Thanks for this. I have altered this and the fault remains. What is odd is that the other profiles which are connecting are doing so without any requirement to make any changes to this page.

  10. Solved V18 Voipfone

    I have several Voipfone accounts which work well. I have just tried to add another and am getting authentication issues. Voipfone tell me that they are seeing logs which state sip:[email protected] whereas the request should be from [email protected]. What do I need to change to get...

  11. X7C Not Responsive

    I have this phone and all that is displayed on the screen is the 3CX logo and the red light at the top right of the display remains constantly on. I have tried to do a rest but can not get into post mode. Any ideas?

  12. Solved Unable to 3CX to Start

    Sometimes, the best solutions are right there in front of you!! Uninstalled, installed, backup restored and, so far, all is good. Many thanks for the assistance.

  13. Solved Unable to 3CX to Start

    I have followed your instruction and the problem remains. I did get an email saying there was an update due and there was also power supply issues yesterday so I am wondering whether the update may have caused a problem.

  14. Solved Unable to 3CX to Start

    Morning, I think there is only Windows Defender on there.

  15. Solved Unable to 3CX to Start

    The 3CX PhoneSystem 01 Configuration Server service depends on the 3CX PhoneSystem Database Server service which failed to start because of the following error: The operation completed successfully. However, when I go to try and start the database server, there is no error written to event viewer.
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