Recent content by MAS8668

  1. SMS/Chat Autoclose setting location

    That's what I was afraid of... We will either have to make sure to close them or buy the pro version. THANKS!
  2. SMS/Chat Autoclose setting location

    Thanks for the reply! We ARE on the SMB so that explains why I can't find the setting. Does anyone know if the chats ever get closed automatically on SMB or do they stay open indefinitely? If no-one knows for sure that is fine, I do have a test message that I am watching for testing and I will...
  3. SMS/Chat Autoclose setting location

    I have seen multiple posts referring to the autoclose setting being located in the admin dashboard (or in the report settings on older versions) but I can't seem to find it anywhere. We are on Version 20.0 Update 6. We are using the free hosted plan, and I am beginning to wonder if that...