Recent content by mchalk

  1. 3CX SMS / Twilio

    Hi all, I’m hoping someone can confirm whether what I’m seeing is expected behaviour or if I’ve missed a setting. We’re using 3CX Hosted (Cloud, Free edition) and I’ve successfully added a Twilio SIP trunk that’s Voice + SMS enabled. Everything is working great — inbound and outbound SMS...
    • mchalk
    • Thread
    • Replies: 1
    • Forum: SMB

  2. Solved 3CX Call Routing DDI Issue

    My god I can't believe it - that was all it was. xD I tried +44 and 01 and no luck and it was a + that was stopping the whole thing from working..... Thank you so much Nicholas!

  3. Solved 3CX Call Routing DDI Issue

    Yeah i've tried +44 and 01*** etc.. but neither work. They haven't been particularly helpful in confirming anything with me either. As long as it's not a limitation of 3CX free or anything, i'll keep trying! This is my SIP Config: Then under DID numbers I've listed all the other...

  4. Solved 3CX Call Routing DDI Issue

    Hi all, I'm experiencing an issue with DDI call routing in 3CX Cloud Free with a Gradwell SIP Trunk. Calls to the main trunk number (+44XXXXXXXXX) work fine and ring the correct assigned extension (21011). Calls to any of the assigned DDI numbers do not route to the correct extensions –...
    • mchalk
    • Thread
    • Replies: 4
    • Forum: SMB

  5. 3CX Block WAN Request on Register

    Thanks Nicolas, come to mention it, I pulled it out the box and attempted to provision it so this may be the issue thank you. I will try that and see how I get on.

  6. 3CX Block WAN Request on Register

    They do both display as Router Phones, though one is offline, as when I plug it in it seems to block my IP each time!

  7. 3CX Block WAN Request on Register

    Hi all, I have two SBC's (both router phones) and am using 3CX cloud. Every time I try to provision my 2nd router phone, it seems to take the config, when it goes to register - it fails and then my IP gets blacklisted. The error it's throwing back is: SIP request (REGISTER) from...
    • mchalk
    • Thread
    • Replies: 4
    • Forum: SMB

  8. Inbound Call Routing Help

    Thank you for getting back to me, but I've still got the same issue: So I've attached the DID to the extension and on the DID's tab in the SIP trunk it is assigned to the user. But when I call it, it still goes to 21011 :( This is what it shows in the SIP trunk config window, if I change...

  9. Inbound Call Routing Help

    Hi all, I have some issues with configuring my inbound call routes and I'm sure it's a simple thing i've overlooked. I have set up the SIP Trunk on the system, and it's working but all of my DID's no matter if they are assigned to a user, route to one extension. You can see below, there are 2...
    • mchalk
    • Thread
    • Replies: 4
    • Forum: 4SC

  10. Solved Yealink T54w Won't Register

    So after leaving all the phones unplugged for the weekend, it's all provisioned and working now! Must have been a blacklisted IP. I've turned of SIP ALG too - thanks for your help guys.

  11. Solved Yealink T54w Won't Register

    My IP is definitely blacklisted now, I can't get into the admin portal. So will leave until Monday. I'm using a TPLink ER7206 as my router, anyone aware of any odd settings that may be enabled by default on these that could cause issues? I've turned off SIP ALG. Thanks

  12. Solved Yealink T54w Won't Register

    Thanks both, i've turned off SIP ALG - just going to leave it until Monday now in case it is blacklisted and try it again then..... fingers crossed!

  13. Solved Yealink T54w Won't Register

    Yes SIP ALG is currently on

  14. Solved Yealink T54w Won't Register

    This is the event log after I reprovision it.... Yet it's still red in the users section and the device itself says no service...

  15. Solved Yealink T54w Won't Register

    Yeah factory reset the phone, re-provisioned a couple of times. Updated to the latest firmware 96.86.0.81 (had that issue before). But it's had a few attempts now so it's probably blacklisted it again :rolleyes:
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