Recent content by mohamed.tahon

  1. Create auto dialer by CFD

    I have already set up the CRM integration with the Postgres DB, but I need help to complete this challenge. Thank you in advance.

  2. Create auto dialer by CFD

    Dear Edo, Can you assist me in displaying the caller's name to the agent on the predictive dialer?

  3. Create auto dialer by CFD

    Dear Edo, Thanks for all your support. Can you assist me in determining if the call has been answered or not and how to retrieve the call duration?

  4. Create auto dialer by CFD

    Dear Edo, Thank you for your assistance. Please find the predictive dialer project with the database query and table attached. I would like to ensure accurate number status updates and implement best practices for the predictive dialer based on your perspective.

  5. Create auto dialer by CFD

    Any good update? Please

  6. Create auto dialer by CFD

    Hello Support, The Predictive Dialer is only calling the first number in the database. Thank you for your support in resolving this issue.

  7. Create auto dialer by CFD

    The dialer is unable to make outbound calls to the numbers in the database, however, the agents are free to do so.

  8. Create auto dialer by CFD

    After I enable the verbose logs, I have logs when I try to test the predictive dialer by calling the ext of the call flow.

  9. Create auto dialer by CFD

    Hello Edossantos, Thank you for your cooperation. The database connection error has been resolved, but I still have a log showing that the dialer is not working.

  10. Create auto dialer by CFD

    Any good news on this?

  11. Create auto dialer by CFD

    Hello, I have encountered an error with the call flow logs, as shown in the attachment. And the CFD dialer configuration is shown below.

  12. Create auto dialer by CFD

    Creating an auto dialer with the 3CX Call Flow Designer I appreciate your support in helping me solve the error shown in the attachment.
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