Recent content by mosalah73

  1. Inbound calls drop after 30 second

    provider is Twilio after i modified the templet it's not working still have a private ip in the sip header message
  2. Inbound calls drop after 30 second

    these options are not found in my 3cx
  3. Inbound calls drop after 30 second

    after i capture the date i know where the problem is The contact header IP contains my Private IP Address (10.1.1.14 ). As the provider is required to send the ACK back to the IP Address in the Contact header, the ACK is being sent out to that Private IP Address. Since Private IP Addresses are...
  4. Inbound calls drop after 30 second

    The outgoing calls are working fine, the problem is with incoming calls as I mentioned before.
  5. Inbound calls drop after 30 second

    yeah, zero errors.
  6. Inbound calls drop after 30 second

    The communication between PBX and the provider is good and there are no errors on the firewall, I have other trunks with other sites that are working fine without any problems with inbound or outgoing calls.
  7. Inbound calls drop after 30 second

    External calls work fine, although incoming calls from outside disconnect after 30 seconds of starting the call