OK, thanks for your response! We are using VoIP.ms as our SIP Trunk, and they allow configuration of music on hold. Is there a way to bypass music on hold in 3CX so we can use what VoIP.ms offers?
I recently set up the free version of 3CX, as we have less than ten users. I'm trying to change the music on hold, but I can't seem to find the place to do it. Is it possible to change the music on hold with a free license?