Recent content by precmfg

  1. Solved How to unregister an old/replaced device?

    Much appreciated.
  2. Solved How to unregister an old/replaced device?

    Greetings, all. Recently I replaced my mobile device but neglected to sign out of the 3CX app prior to factor resetting it. Now seeing these errors in event log: Can anyone advise on how to remove an old device that's no longer in use?
  3. D812/D815 Support

    Posting an update for anyone happening across this thread. I ended up using the D862 across our enterprise as we couldn't wait any longer at the time. The D812 and D815 are officially supported now, and I have one of them sitting in its box as a spare.
  4. Router Phone -- Is there an appliance I can use for this?

    As others have already mentioned, you're describing the exact function of the SBC on whatever hardware you choose.
  5. 3cx SBC without Internet on Remote Site

    internet at least for internal office to office calling As I understand it, the signaling aspect (establishing the call/session) is handled by the PBX rather than the SBC and requires a connection to the Internet. Even station to station calls hit the Internet first.
  6. continuous vibration after call picked up

    FWIW the issue you're experiencing isn't limited to the Android app. I've observed it on iOS as well once when my phone had meh connectivity to WiFi in the office. I could decline the call and make it stop ringing, however (no reboot required). After disconnecting/reconnecting to WiFi the...
  7. Single Site - All independant router phones or route through 1?

    Good to know! Thanks for the clarification. So then it would seem direct connection is the best method no matter how many router phones one has deployed.
  8. Single Site - All independant router phones or route through 1?

    All of our phones are router phones here. Having each one making direct connection to 3CX was done with a thought toward removing single points of failure. The only possible advantage I can see to routing them all through another (on prem) SBC would be keeping traffic local in the event of an...
  9. D812/D815 Support

    Thank you for that information. I’ve raised this with Snom also. Hopefully they’ll get it sorted soon! I’m looking at possibly going to the D862 instead.
  10. D812/D815 Support

    I hate to be a squeaky wheel type, but if someone with direct knowledge could reply to my above question I'd sincerely appreciate it. This project is being delayed and I need to know where the holdup lies. If the D812 isn't going to be supported very shortly I'll have to go with a different...
  11. D812/D815 Support

    Can you please confirm whether or not Snom has submitted the required templates and test results? I'd just like to understand what is holding things up. My own attempt at a custom template has been only somewhat successful.
  12. D812/D815 Support

    Thank you for the clarification.
  13. D812/D815 Support

    Update 5 Final has been released and it seems to be missing support for D812. Not very happy about that as it means our 3CX deployment will be delayed again. I cannot see purchasing the older D7xx when they'll inevitably be EOL before long.
  14. V20 U5 Final: Google Workspace, Teams Status Control & Vmail Transcription

    Just updated. Conspicuously still missing is support for Snom D812. I was given to understand that it would be coming with Update 5. Will someone please advise when/if we can expect official support for this model? It is holding up our deployment of 3CX. Thank you.
  15. D812/D815 Support

    Update 5 Beta 2 has been released since my last post here. Guess there were a few more bugs to work out before it's ready for GA. For now I'm using a custom template for the D812. Hopefully soon.