Recent content by RichardW

  1. Unable to register Yealink T21P-E2

    All resolved - was a small issue on local router.

  2. Unable to register Yealink T21P-E2

    Trying to register using stun. There is nothing for a few hours in the event log so no clues there. I am trying to register this handset at home so nothin to compare with. When trying to follow 3CX's provisioning instructions - the phone doesn't do what it says its going to do so had to...

  3. Unable to register Yealink T21P-E2

    I am trying to register a Yealink T21P-E2 on our 3CX instance which is cloud hosted. I have tried to autoprovision and all the settings showing on the phone's web interface appear to be correct - however it keeps failing to register. I can see the extension number on the phone itself and there...

  4. Analogue Door Entry System

    @JohnS_3CX We are currently in a testing only phase and the system is hosted on your servers. All I'm trying to get to is to prove that we can get everything up and running before making a decision to implement it. With this in mind I was just trying to get a standard anologue phone to work...

  5. Analogue Door Entry System

    @JohnS_3CX Are there some instructions on the steps required to do Option 1?

  6. Analogue Door Entry System

    Being a novice to this system, I am a little lost in the terminology. STUN? SBC?? I was originally going to go with a Cisco ATA but was recommended in a forum to go with Grrandstream (further up in this thread) as it was 'supported' so thought it was going to be tried, tested and moreover -...

  7. Analogue Door Entry System

    Is there a way to do it or is the HT801 just not able to do it?

  8. Analogue Door Entry System

    Before trying the HT801 with the door entry system, I wanted to get it provisioned and working with a normal analogue phone - thought get the provisioning method down I could later move on to the specifics of using it with the entry phone. I have updated the firmware as instructed and uploaded...

  9. Analogue Door Entry System

    I have purchased a Grandstream HT801, but from what I am seeing on the configuration page it seems to require a local setup. We are currently in a test environment in 3CX's Cloud but plan to move it to a Linux cloud setup. When clicking the provisioning link it is trying to take me to a local...

  10. Analogue Door Entry System

    We curently have an Anologue door entry system (Nista - pic attached) which was installed as an extension on our existing on-premise Avaya UC500. A visitor simply hits the 'bell' button and it dials a hunt group. Any user in the hunt group can answer the call, speak to the visitor and press...

  11. HubSpot Integration Error

    I am cutting and pasting the Management Console URL from the intial welcome email and appending the /api/oauth2crm at the end. Following the instructions (3 times) letter by letter - same result every time.

  12. HubSpot Integration Error

    I have now tried 3 times to set up HubSpot integration. Each time I am getting as far as 'Authorise' and getting the same response from HubSpot:- The redirect_uri does not match the client registered redirect_uri. Please contact the integrator. I clearly can't be the first person to try...
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