Recent content by Rockwell

  1. Extensions created after V20 upgrade not ringing

    Fixed it, I needed to add the new extensions to the All Phones ring group. It hit me as when I was directly calling the extension (from my mobile), it was ringing. Then I realised it.
  2. RPS request error Fanvil X4U-2

    Thanks for the suggestion. Which one of them do you think: https://fanvil.co.uk or https://www.fanvil.com/contactus/index.html
  3. Extensions created after V20 upgrade not ringing

    Hello, As the title says, I have created extensions after upgrade to v20 and they don't ring when an inbound, external call is incoming. We can call them internally and they ring. We can transfer a call to them and they work, call gets transferred. They can make outbound calls. I checked the DND...
  4. RPS request error Fanvil X4U-2

    Update: Manual provisioning worked. Still want to know if we can make it work the fancy way.
  5. RPS request error Fanvil X4U-2

    Hello, just upgraded to v20, purchased a router phone Fanvil X4U-V2 to use as a router phone, with our other Fanvil X4(old). I am trying to provision it and it is not happening. I get an error message: RPS request for Fanvil (MAC:xxxxxxxxxxxxxxx) IP Phone of xxxxxxxx NOT delivered. You will need...