Recent content by rogerfar

  1. On hold music and holiday announcement playing at the same time

    My queue has the setup When on holiday route to Voicemail Box 100 Play Announcement Holiday.wav: When I call in, and we are on holiday I hear the queue music on hold AND it plays the announcement at the same time, so over the music. Is this expected?

  2. Holiday prompt

    How do I use the custom holiday prompt in v20 hosted?

  3. Import O365 users mobile # sanitizing

    We use the Office365 sync and every night it imports / syncs users, it also syncs the Mobile field. Issue is that the numbers aren't standard, some are 587-123-4567, some are +1 5791234567, so it's mixing spaces, dashes, plusses. We have mobile phone fallback for all extensions and E164...

  4. Solved Random disconnects to voip.ms

    We have had voip.ms service for years, just each phone was directly connected to their servers. 10 months ago we switched to 3cx and I have a trunk pointing to voip.ms (toronto1.voip.ms). This works fine for most part. Once in a while, very randomly I get this error: Registration at VoIP.MS...
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