Recent content by Rory Porter

  1. How to disable timeout frame of SMS in the system hosted by 3CX?

    How to disable timeout frame of SMS in the system hosted by 3CX? So the chat closed with the message "Chat closed automatically due to no answer within the configured time frame.
  2. Reporting Missed Call in CRM Integration

    How can I get the result like email programmatically so that I can run the script when the call is missed?
  3. Reporting Missed Call in CRM Integration

    I get the email notification on a missed call which is routed from IVR. But the CallType is still "Inbound". Can I get the result like email via webhook or api?
  4. Reporting Missed Call in CRM Integration

    When I call the phone number which is connected to 3CX and not answering on 3CX, call is ended with the voice "The person is busy". Then “Missed Call” is recorded in the 3CX call log. But in the ReportCall api of CRM Integration, CallType is "Inbound". Is this right? And in order to run the...
  5. How to send SMS when the call is missed.

    Thank you for your reply, @ConceptsWeb . But isn't it possible to resolve the problem using ReportCall of CRM Integration?
  6. How to send SMS when the call is missed.

    Hello, I am using the system hosted by 3CX. And I am using Telnyx for SIP and SMS. I want to send the SMS to the caller when the call is missed. How to implement this? Thank you in advance.