Recent content by topdata

  1. 3CX shows SIP trunk up and running but I can't make a call

    Hi, No the phone is registered. It is listed under the phone tab. It's a snom D375 and just a local extension. They were PNP provisioned. When I reboot my 3CX system I also have to reprovision the phone. I am doing that with **## which starts the reprovisioning on this phone. In the "no calls...

  2. 3CX shows SIP trunk up and running but I can't make a call

    Hi, I have a strange problem. I have the latest version of 3CX standard and it is running as it should according to my dashboard. The SIP trunk is up and the phones are registered. But once every few days I can not make a call. I pick up the handset, dial a number, but the phone stays silent...

  3. All DID calls go to extension 000

    This is what the log shows. My office hours are set from 07.00 am until 11.00 p.m., so why is everything routed to 000? Maybe this shows the problem? 03/06/2017 5:32:36 PM - [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to DN:000 03/06/2017 5:32:36 PM - Rule matched...

  4. All DID calls go to extension 000

    I can not select detailed information. What log are you talking about and where can I find it? The provider is sending the DID number, I have talked to tech support of the provider about it.

  5. All DID calls go to extension 000

    Above what logs, because I can select almost nothing. Everything that I can select is selected but I can not see what the DID is that has been dialed...

  6. All DID calls go to extension 000

    How can I see this in the activity log? I can not see the information that you mentioned. Maybe I am looking in the wrong place? I was looking for this info too but cannot find it. The log shows only the number of the caller but not the number that they are dialing.

  7. All DID calls go to extension 000

    Hi, I have a strange problem and can't find the solution somehow. I am using 3CX standard v15 with the latest service pack. There are no ringgroups or special settings. I just connected two phones that have extension 000 and 001. Both phones can call eachother and to external numbers. I...
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