Recent content by voipdevice

  1. voipdevice

    Changing IP of 3CX v20 - FQDN was not updated

    I changed the IP through the owner's account, and the FQDN was restored
  2. voipdevice

    Changing IP of 3CX v20 - FQDN was not updated

    Hello. Customer changed IP on 3CX server. He can open web client only by IP, FQDN was not updated. He haven't access to changing IP from settings-/.../-network. What the way to solve that problem?
  3. voipdevice

    Solved Issue with Fanvil V62 as SBC

    Resetting the phone and reconfiguring it in the target network helped solve the issue. Previously, it was configured in another network, and the SIP proxy field was blank.
  4. voipdevice

    Solved Issue with Fanvil V62 as SBC

    In one location, we have a Cyta router HG8245X6-10, a 3CX SBC (Windows), and a Yealink phone. It works without any problems, but we need to replace the SBC with a Fanvil V62. The phone was configured using auto-provisioning, but it cannot establish the tunnel. How can I check where the issue is...
  5. voipdevice

    Add video intercom functionality to the application

    3CX application can be used to open the intercom remotely. This is excellent functionality that will be in demand by residents of apartment buildings with SIP intercoms. We recently worked on a project where BAS-IP intercom did not work with the 3сх application. I need to reduce the video...
  6. voipdevice

    Green bars during a video call

    The issue was partinitary solved by changing resolution of BAS-IP intercom to VGA 640*480 (before was 1280*720). 3CX app starts video session doubleside but for intercom call it should be one side video. For example BAS-IP mobile app works with 1280*720 correctly with one way video. And good...
  7. voipdevice

    Green bars during a video call

    Call from WebClient and desktop windows client can't obtain remote video too. Local video only
  8. voipdevice

    Green bars during a video call

    The call from another device, user and network the same
  9. voipdevice

    Green bars during a video call

    Yes, I tried mobile data, the issue is the same
  10. voipdevice

    Green bars during a video call

    During the call to the BAS-IP video intercom from 3CX Android app, the sound works correctly, but the remote picture is not displayed. Instead of picture, there are green bars are displayed. At the same time, a call from the application to the Fanvil i10v intercom works correctly. Is it possible...
    • voipdevice
    • Thread
    • green stripes video call artefact
    • Replies: 7
    • Forum: Android
  11. voipdevice

    Customize logo in 3CX Android/iOS app

    Hello, Our client needs in company logo on the Android/iOS app like enterprise customization for webmeeting. He may pay separately for revision and buy Enterprise version. Is it possible?
    • voipdevice
    • Thread
    • android/ios app
    • Replies: 2
    • Forum: Android
  12. voipdevice

    Record ALL Calls Option

    Yes, we also need in this option. Free Asterisk record all calls, not only based on extension record. When PBX used as transit station Asterisk record all calls. I think 3CX ready to record today, just add option "record calls from this trunk". Owner of records can be Administrator
  13. voipdevice

    3CX stops record call when it transferred to another trunk

    Thank you. Yes, I can bind to a user, but in different scenarios this is inconvenient. There will be problems with the caller's number. This is rather a question for the developers why it is impossible to bind trunk-trunk calls to some user who has all the rights
  14. voipdevice

    3CX stops record call when it transferred to another trunk

    Hello, Our client has Siemens Openstage PBX. We connected it with 3CX by trunk. When incoming call transferred by 3CX user to Siemens user - we have't record of all call. Only first part to 3CX user before transferring. If I opened 3CX console "Number of calls in use = 1" during the entire call...
  15. voipdevice

    Unresolved dependencies and conflicts on 3CX Debian installation from ISO

    I solved this problem. It was in the wrong 3cx repository which is designed for Debian 9 "Stretch". The ISO image that is located in the download section is still Debian 8 Jesse. But the installation instructions already contain the updated "Stretch" repository -...
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