Changing IP of 3CX v20 - FQDN was not updated

[voipdevice]

Hello. Customer changed IP on 3CX server. He can open web client only by IP, FQDN was not updated. He haven't access to changing IP from settings-/.../-network. What the way to solve that problem?

 

[Gingerr6]

IP changes have SLA.
6 hours for PRO and 5mins for Enterprise

 

[Colorado VoIP]

if you set the system up for a static IP, change it to dynamic in the network settings. wait for it to sync. switch back to static and you should be good to go.

 

[voipdevice]

I changed the IP through the owner's account, and the FQDN was restored