Change the hang up ending of an AI personnal agent

[itlycoon]

Hi!
I have a problem with my personnal agent who take customers informations for me to send me that in my emails.
But I try to call it, and at the end of the call, the agent tell me I will send your informations in the team mail and then it hang up with me.
Impossible to the agent to tell me goodbye, have a great day, just a polite message.
There is any change to do in the AI script?
Anyone who have the same problem?
Thank you in advance for your feedback!

 

[itlycoon]

I found the solution of my problem, the assistant wasn't polite and hung up the phone without saying goodbye.
Here the script I add before the #Shared policies :
# Mandatory Closing
- Before performing the final action that ends the conversation (such as creating an email, transferring the call, or ending the call), always say a polite closing message.
- Always say:
"[Your text with a limit of 150 caracters I think]"
- After saying this message, perform the required final action without any additional speech
Goodbye and I hope this will help people!