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  1. Feature Request : Integrate Yealink T88W Pro Phone into 3CX

    Hello, Yealink officially discontinued the T58W Pro model in December, and my suppliers no longer have it in stock. I am therefore forced to switch to the T88W Pro, which is its replacement, but this model is not compatible with 3CX. Would it be possible to quickly add support for the Yealink...

  2. T88W Pro

    Hello, I hope 3CX will quickly integrate the T88W (perhaps in the final Update 8), as Yealink stopped producing the T58W last December and the T88W is its replacement. Kind regards, Alain.

  3. T88W Pro

    Hello, Has 3CX planned to officially support the new Yealink T88W Pro phones? On the website, support is listed only up to the T87W. https://www.yealink.com/fr/product-detail/ip-phone-t88 Regards, Alain.

  4. Feature Request for 3CX Multi-Tenant

    Hello, Here are some feature requests: Display the number of departments on the Dashboard as well as in the Departments tab. On a Multi-Tenant server, as an administrator managing more than 30 clients, it becomes challenging to handle everything. It would be very helpful to have a dropdown...

  5. Feature Request

    Hello, Here are some feature requests: Display the number of departments on the Dashboard as well as in the Departments tab. On a Multi-Tenant server, as an administrator managing more than 30 clients, it becomes challenging to handle everything. It would be very helpful to have a dropdown...

  6. V20 U8 BETA: AI Chapter Like a Boss!

    Hello, Here are some feature requests: Display the number of departments on the Dashboard as well as in the Departments tab. On a Multi-Tenant server, as an administrator managing more than 30 clients, it becomes challenging to handle everything. It would be very helpful to have a dropdown...

  7. SMS option issue

    Thanks for the feedback. I managed to get it working, but I had to create a new dedicated queue with all the users for the option to appear. It’s a shame we still have to do this kind of workaround on 3CX… A simple setting in the user profile to enable SMS would have been much easier...

  8. SMS option issue

    Thank you for your feedback. The issue is that my DID is linked to an IVR system which, based on the caller’s choices, routes the calls to the queues. As a result, my queues do not have a DID directly assigned. And the users don’t have a DID either.

  9. SMS option issue

    How do I assign the SMS to a queue? I didn’t see any option for that.

  10. SMS option issue

    Hello, On our NFR license, I am testing SMS sending with the operator Phenix (France). I am encountering an issue: in the Chat tab, some users do have the “Send SMS” option, while others do not. I have checked the user and administrator settings, but I cannot find why some users are able to...
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