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  1. Progressive Call Queue

    If Queues would allow me to add a Ring Group instead of just extensions, I could add Ring Groups to the Agents section of a call queue, then just do prioritized hunt, then just have three ring groups that progressively add extensions as needed and set the Ring Groups to ring for a period longer...

  2. Progressive Call Queue

    I have a client that wants to have 4 agents in a queue, and if for some reason they are all busy, or don't answer the inbound call in a predetermined time limit, they want to add 2 more agents to the queue. Then, if those 6 agents still haven't answered the call in a second time threshold, they...

  3. Solved X3U Pro Provisioning

    Yes, and yes. Looks good across the board.

  4. Solved X3U Pro Provisioning

    I actually just uploaded the firmware to one of the phones as a test and it took it, rebooted, and now the provisioning looks ok. I didn't have to factory wipe it.

  5. Solved X3U Pro Provisioning

    Ouch. I have to manually touch 50+ phones now. No alternative? All the phones are on 2.4.7.4. The most recent version on the link you sent is 2.4.7.5. Was there that much of a difference between the two firmware versions?

  6. Solved X3U Pro Provisioning

    We recently deployed Fanvil X3U Pro devices in 5 different locations, all behind SBC's. All phones show up in the Phones section as expected, I assign a phone to an extension, and it provisions just fine. However, the phone is now listed twice in the phones section: once still as a new device...

  7. Music on hold not updating

    Ah, I see that. Just changed it and now that's that. Didn't know call parking had it's own music option. Thank you!

  8. Music on hold not updating

    We have a new deployment. The customer asked us to change the MOH. They supplied a file, we modified it in Audacity to match the requirements, then uploaded it into the original first slot for MOH, replacing the stock music. If you call the system and whoever answers puts you on hold, you...

  9. Yealink T29G behaves like half duplex on outbound calls

    After more testing, it appears to be affecting calls to cell phones. When the problem just resurfaced, I called both a cell and a landline, and the landline was fine while the cell cut off.

  10. Yealink T29G behaves like half duplex on outbound calls

    Yes, I've been unplugging, moving things around, trying different hardware, factory resetting, etc.

  11. Yealink T29G behaves like half duplex on outbound calls

    Ok, just got strange...manually provisioned and the problem is gone. Got a second unit and configured using auto provision and it worked without issue. So I think maybe it's hardware related. Take the 'bad' phone, factory reset, then let it autoprovision again and now it works. This is...

  12. Yealink T29G behaves like half duplex on outbound calls

    Going to try to manually provision in case there is something messed up in the template.

  13. Yealink T29G behaves like half duplex on outbound calls

    Same codecs.

  14. Yealink T29G behaves like half duplex on outbound calls

    So, I just configured a Grandstream GXP2140 I had lying around and it worked like a champ. Tried it on two different 3CX instances I had to be sure it wasn't a fluke. So, it's something to do with the Yealink phones. I'll keep digging, but if anyone else has any thoughts or suggestions...

  15. Yealink T29G behaves like half duplex on outbound calls

    I've tried both hands free and with using the handset, same result. I will try a different brand of phone today and post the results. Interestingly enough, the 3cx iPhone client doesn't exhibit the behavior, so it doesn't appear to be a problem with Hyper-V on the surface; seems more like...

  16. Yealink T29G behaves like half duplex on outbound calls

    On the latest build of 3CX, just updated to the newest release today. PBX delivers audio is not checked. Same audio codec in same order on all extensions and trunk. Updated firmware on all devices today as well.

  17. Yealink T29G behaves like half duplex on outbound calls

    We have a Debian 3CX instance running as a VM on a Windows Server running Hyper-V. We have a client site with a SBC and 7 Yealink T29G phones. The call quality is fine, but if someone is speaking on one of the Yealinks, if the other (remote) party starts to talk back while the person is still...

  18. Intercom ability through 3CX SBC tunnel

    I've read the previous articles and nothing seemed to help yet. I'm going to mess with the local config files for the phones and see if I can discover anything. The dialcode works, but it just makes the phone ring instead of auto-answer, just as if you were dialing another number. It's just a...

  19. Intercom ability through 3CX SBC tunnel

    We have a cloud based 3CX and have the 3CX SBC running at client locations. We have one client that wants to intercom other extensions for announcing calls and such. We enabled the dial code in 3cx, enabled paging for each of the extension, but the phones never auto answer. The phones are...
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